Booking Cancellation:
– At Neoworkspace , we understand that plans can change. Members and guests have the flexibility to cancel their booking slot for meeting rooms, workspaces, or other amenities, subject to the following conditions.
- Notice Period:
– To cancel a booking without incurring a cancellation fee, individuals must provide a minimum of 3 hours’ notice before the scheduled booking time. For example, if your booking is set for 10:00 AM, you should cancel it by 7:00 AM on the same day. - Cancellation Procedure:
– Booking cancellations can be made through our designated channels, including contacting our front desk during business hours or utilizing our online booking platform.
– It is essential to promptly notify us of your intent to cancel. We appreciate your cooperation, as this allows us to make the space available for others who may need it. - Cancellation Fee:
– Cancellations made within the prescribed 3-hour notice period will not be subject to any cancellation fees.
– Cancellations made with less than 3 hours’ notice may result in a cancellation fee, which will be determined based on the terms and conditions associated with the specific booking. - Exceptions:
– We understand that emergencies or unforeseen circumstances can arise. In such cases, we may consider waiving the cancellation fee on a case-by-case basis. Please contact our front desk to discuss any exceptions or extraordinary situations. - Responsibility:
– Members and guests are responsible for managing their bookings and adhering to this cancellation policy. Neoworkspace reserves the right to enforce the cancellation policy and apply relevant charges in cases of non-compliance. - Effective Date:
– This Cancellation Policy is effective from the date specified in the Neoworkspace Terms and Conditions.
This Cancellation Policy aims to strike a balance between flexibility for our members and efficient space utilization. We appreciate your cooperation in adhering to this policy, which helps ensure that our co-working space remains accessible and accommodating to all members and guests.
Please review and familiarize yourself with this Cancellation Policy, as it forms a part of your agreement with Neoworkspace . If you have any questions or require clarification regarding this policy, feel free to contact us for assistance.
This policy is designed to provide transparency and fairness in addressing booking cancellations, and any potential cancellation fees will be communicated in advance, ensuring that our members are well-informed and can make informed decisions regarding their bookings.
